Quality Assurance

Kingston Voluntary Action can support voluntary and community groups to implement a quality assurance system.

PQASSO (Practical Quality Assurance System for Small Organisations) is a straight forward, user-friendly quality assurance system intended to help you run your organisation more effectively and efficiently. It enables organisations to work at their own pace in determining and implementing continuous improvement within their organisation.

It helps you to take a systematic look at what you do, identify areas where you are doing well, and decide exactly where improvements are needed. It helps you to plan, budget and allocate resources for making those improvements over a realistic period.